pt1 exam class 10 CBSE IT communication skills and self management skills units
pt1 exam class 10 CBSE IT communication skills and self management skills units
CLASS X PT1 EXAMINATION 2026
SUBJECT: INFORMATION TECHNOLOGY (SUBJECT CODE: 402)
MAXIMUM MARKS: 40 TIME ALLOWED: 2 HOURS
____________________________________________________________________________________________________________________
General Instructions:
1. Please read the instructions carefully.
2. This Question Paper consists of 21 questions divided into Section A and Section B.
3. Section A contains Objective Type Questions (14 marks).
4. Section B contains Subjective Type Questions (26 marks).
____________________________________________________________________________________________________________________
SECTION A: OBJECTIVE TYPE QUESTIONS (14 MARKS)
Q1. Answer any 4 out of the given 5 questions (1 x 4 = 4 Marks)
i. When an employee writes a project status report to their manager, which direction of communication is taking place?
a) Downward Communication
b) Upward Communication
c) Horizontal Communication
d) Informal Communication
ii. Which of the following elements is missing if a recipient reads an urgent email but does not reply or take action?
a) Channel
b) Encoding
c) Feedback
d) Source
iii. Sharing a software manual or a project timeline document with your development team is an example of:
a) Oral Communication
b) Written Communication
c) Visual Communication
d) Non-verbal Communication
iv. A communication barrier caused by a malfunctioning internet connection or a noisy server room is classified as a:
a) Linguistic Barrier
b) Psychological Barrier
c) Physical Barrier
d) Cultural Barrier
v. During a professional presentation, keeping your arms crossed and avoiding eye contact sends a negative message. This is a form of:
a) Written Communication
b) Non-verbal Communication
c) Vertical Communication
d) Formal Feedback
Q2. Answer any 4 out of the given 5 questions (1 x 4 = 4 Marks)
i. The internal drive that pushes an IT student to master a programming language purely out of interest, without any external reward, is called:
a) Self-awareness
b) Self-motivation
c) Stress management
d) External validation
ii. Taking ownership of your development mistakes and working to fix them without blaming team members demonstrates:
a) Submissiveness
b) Accountability
c) Dependency
d) Rigidity
iii. Which of the following is considered an internal stressor for a student?
a) Heavy rain disrupting an exam schedule
b) High noise levels from nearby construction
c) Self-imposed perfectionism and fear of failure
d) Sudden technical glitches in the lab computer
iv. An IT worker who can seamlessly switch from using one database system to another due to a client request exhibits:
a) Procrastination
b) Adaptability
c) Rigidity
d) Indifference
v. Which behavioral trait is essential for an individual to work successfully as a freelancer or independent developer?
a) Waiting for a supervisor to set daily tasks
b) Relying completely on peer approval
c) Strong self-direction and initiative
d) Overlooking user feedback
Q3. Answer any 6 out of the given 7 questions (1 x 6 = 6 Marks)
i. Using clear, straightforward language in an IT client proposal avoids confusion and fulfills which of the following?
a) The 7 Cs of Communication
b) The SMART framework
c) The MINTS policy
d) The SWOT rule
ii. Recognizing your tech strengths (e.g., fast coding) alongside your weaknesses (e.g., poor time tracking) is an example of:
a) Self-actualization
b) Self-awareness
c) Self-esteem
d) Self-talk
iii. Which type of communication pattern is typically observed among team members working at the same organizational level?
a) Top-down Communication
b) Horizontal Communication
c) Upward Communication
d) Diagonal Communication
iv. Which of the following is a direct professional benefit of being an independent worker?
a) Fast-tracked problem-solving and self-reliance
b) Total isolation from new industry trends
c) Complete dependence on continuous external checks
d) Slower personal skill development
v. An email response that says, "I have received the files, but the data layout is incorrect," is an example of:
a) Noised feedback
b) Negative/Constructive feedback
c) Positive feedback
d) Channel decoding
vi. Long-term, continuous emotional or psychological pressure that degrades a professional's health is known as:
a) Eustress
b) Acute stress
c) Chronic stress
d) Mental holiday
vii. What type of communication relies on charts, diagrams, and flowcharts to explain complex software logic?
a) Oral Communication
b) Written Communication
c) Visual Communication
d) Informal Communication
____________________________________________________________________________________________________________________
SECTION B: SUBJECTIVE TYPE QUESTIONS (26 MARKS)
Answer any 3 out of the given 5 Short Answer Type Questions (2 x 3 = 6 Marks)
Q4. Explain the difference between Formal and Informal communication channels in a school or office setting.
Q5. State the importance of 'Feedback' in a standard communication cycle.
Q6. Define "Self-Regulation" and explain its value when managing intense academic workloads.
Q7. Mention any two physiological (physical) signs of stress that a student might notice during exam preparation.
Q8. List two key reasons why modern tech companies actively look for employees who can work independently.
Answer any 4 out of the given 6 Medium Answer Type Questions (3 x 4 = 12 Marks)
Q9. Explain any three components of the "7 Cs of Effective Communication" (e.g., Clarity, Conciseness, Concreteness).
Q10. How do cultural and linguistic differences act as barriers to communication during international video conferences?
Q11. Explain any three stress management techniques that a Class 10 student can practice to maintain mental well-being.
Q12. What does it mean to be an "independent worker"? List any two distinct behavioral traits of such an individual.
Q13. Compare Written Communication and Oral Communication. State one distinct advantage and one limitation of each method when used in a professional environment.
Q14. Discuss how maintaining a digital planner or daily log helps an individual enhance their self-management capabilities.
Answer any 2 out of the given 3 Long Answer Type Questions (4 x 2 = 8 Marks)
Q15. Read the case study given below and answer the questions that follow:
"Shree frequently postpones his IT practical projects until the final day, which leads to missing his assignment deadlines. When questioned by his instructor, he blames his slow home internet or sudden family plans, refusing to admit that poor organization caused the delay."
a) Identify two clear self-management flaws in Shree's behavior. (2 Marks)
b) Suggest two practical steps Shree can take to build personal accountability and improve his time management. (2 Marks)
Q16. Draw or write out a complete schematic of the Communication Cycle. Define the explicit roles of the Sender, Channel, Receiver, and Feedback within an IT support desk scenario.
Q17. Self-awareness and self-motivation are heavily interconnected components of personal growth.
a) Explain how analyzing your personal weaknesses (Self-awareness) can turn into an actionable strength. (2 Marks)
b) Propose two practical methods an individual can use to rebuild self-motivation after facing an unexpected failure in a major project. (2 Marks)
#################################### ANSWER KEY ##########################
CLASS X PT1 EXAMINATION 2026
SUBJECT: INFORMATION TECHNOLOGY (SUBJECT CODE: 402)
ANSWER KEY & MARKING SCHEME
MAXIMUM MARKS: 40 TIME ALLOWED: 2 HOURS
____________________________________________________________________________________________________________________
SECTION A: OBJECTIVE TYPE QUESTIONS (14 MARKS)
Q1. Answer any 4 out of the given 5 questions (1 x 4 = 4 Marks)
i. b) Upward Communication
ii. c) Feedback
iii. b) Written Communication
iv. c) Physical Barrier
v. b) Non-verbal Communication
Q2. Answer any 4 out of the given 5 questions (1 x 4 = 4 Marks)
i. b) Self-motivation
ii. b) Accountability
iii. c) Self-imposed perfectionism and fear of failure
iv. b) Adaptability
v. c) Strong self-direction and initiative
Q3. Answer any 6 out of the given 7 questions (1 x 6 = 6 Marks)
i. a) The 7 Cs of Communication
ii. b) Self-awareness
iii. b) Horizontal Communication
iv. a) Fast-tracked problem-solving and self-reliance
v. b) Negative/Constructive feedback
vi. c) Chronic stress
vii. c) Visual Communication
____________________________________________________________________________________________________________________
SECTION B: SUBJECTIVE TYPE QUESTIONS (26 MARKS)
Answer any 3 out of the given 5 Short Answer Type Questions (2 x 3 = 6 Marks)
Q4. Explain the difference between Formal and Informal communication channels in a school or office setting.
* Formal Communication: Flows through official, structured, and pre-defined institutional pathways (e.g., official school circulars, technical emails sent to teachers). [1 Mark]
* Informal Communication: Flows freely in any direction without rigid structures, based on personal or social relations (e.g., students chatting during recess). [1 Mark]
Q5. State the importance of 'Feedback' in a standard communication cycle.
* It confirms to the sender that the message has been received and decoded accurately by the receiver. [1 Mark]
* It transforms one-way information dissemination into an active two-way dialogue, allowing for clarification. [1 Mark]
Q6. Define "Self-Regulation" and explain its value when managing intense academic workloads.
* Definition: The capacity to monitor, manage, and redirect one's behaviors, emotions, and focus toward long-term goals. [1 Mark]
* Value: It prevents students from burning out, helps avoid impulsive distractions, and ensures stable performance under high stress. [1 Mark]
Q7. Mention any two physiological (physical) signs of stress that a student might notice during exam preparation.
* Award 1 Mark each for any two valid entries: Chronic fatigue, tension headaches, sudden sleep disturbances (insomnia), rapid heart rate, or digestive issues/stomach aches. [2 Marks]
Q8. List two key reasons why modern tech companies actively look for employees who can work independently.
* It eliminates the need for constant micro-management, which directly reduces supervisory overhead costs. [1 Mark]
* Independent workers demonstrate high personal initiative, meaning they solve problems autonomously and drive projects forward faster. [1 Mark]
Answer any 4 out of the given 6 Medium Answer Type Questions (3 x 4 = 12 Marks)
Q9. Explain any three components of the "7 Cs of Effective Communication" (e.g., Clarity, Conciseness, Concreteness).
* Award 1 Mark for each clearly explained component (Max 3 Marks):
- Clarity: Using simple, unambiguous language so the exact meaning is clear.
- Conciseness: Keeping the message brief and straight to the point without filler words.
- Concreteness: Providing solid facts, data, or real figures rather than vague descriptions.
Q10. How do cultural and linguistic differences act as barriers to communication during international video conferences?
* Linguistic Barriers: If teams do not share a common language or use heavy regional slang, they may completely misinterpret technical commands or requirements. [1.5 Marks]
* Cultural Barriers: Different cultures have varying interpretations of non-verbal cues (like silence or eye contact), which can lead to unintentional miscommunication. [1.5 Marks]
Q11. Explain any three stress management techniques that a Class 10 student can practice to maintain mental well-being.
* Award 1 Mark for each valid technique with brief elaboration (Max 3 Marks):
- Physical Exercise/Yoga: Promotes endorphin release to lower physiological stress levels.
- Time Management: Breaking large portions of the syllabus into small daily tasks to eliminate panic.
- Mindfulness/Deep Breathing: Instantly calms the nervous system during severe exam anxiety.
Q12. What does it mean to be an "independent worker"? List any two distinct behavioral traits of such an individual.
* Definition: An independent worker is an individual who takes responsibility for completing assigned tasks autonomously without needing constant follow-up. [1 Mark]
* Traits (0.5 Marks each): Highly self-disciplined, emotionally resilient, adaptive to sudden changes, and profoundly accountable. [1 Mark]
Q13. Compare Written Communication and Oral Communication. State one distinct advantage and one limitation of each method when used in a professional environment.
* Written Communication:
- Advantage: Creates a permanent, legally verifiable record that can be referenced later. [0.5 Mark]
- Limitation: Takes more time to formulate and lacks immediate response or feedback. [0.5 Mark]
* Oral Communication:
- Advantage: Fast, direct communication that offers instantaneous feedback. [0.5 Mark]
- Limitation: No permanent physical or digital record is retained unless actively recorded. [0.5 Mark]
* Structure balance: Explicit comparative presentation matches full marks. [1 Mark]
Q14. Discuss how maintaining a digital planner or daily log helps an individual enhance their self-management capabilities.
* It makes abstract deadlines visible, which prevents procrastination and helps prioritize high-value tasks. [1 Mark]
* It tracks a student's actual productivity baseline, making it easier to analyze habits objectively. [1 Mark]
* It provides structural reinforcement for goal tracking, reducing mental fatigue by removing the pressure of trying to remember every task. [1 Mark]
Answer any 2 out of the given 3 Long Answer Type Questions (4 x 2 = 8 Marks)
Q15. Read the case study given below and answer the questions that follow:
"Shree frequently postpones his IT practical projects until the final day, which leads to missing his assignment deadlines. When questioned by his instructor, he blames his slow home internet or sudden family plans, refusing to admit that poor organization caused the delay."
a) Identify two clear self-management flaws in Shree's behavior. (2 Marks)
1. Procrastination: Consistently postponing critical IT practical projects until the final day. [1 Mark]
2. Lack of Accountability / Blame Shifting: Refusing to accept that personal planning failure caused the delay, choosing instead to blame external factors. [1 Mark]
b) Suggest two practical steps Shree can take to build personal accountability and improve his time management. (2 Marks)
1. Implement Time Box Structuring: Break projects down into smaller components and assign hard self-imposed deadlines well ahead of the school submission window. [1 Mark]
2. Cultivate Accountability: Accept ownership of performance lapses, document technical constraints in advance, and communicate with the instructor before the absolute deadline passes. [1 Mark]
Q16. Draw or write out a complete schematic of the Communication Cycle. Define the explicit roles of the Sender, Channel, Receiver, and Feedback within an IT support desk scenario.
* Schematic Outline: Sender → Encoding → Message/Channel → Receiver → Decoding → Feedback → Sender. [1 Mark]
* Roles Applied to Scenario (0.5 Marks per explicit entry, Max 3 Marks):
- Sender: The end-user or client experiencing a software glitch who initiates contact.
- Channel: The operational medium chosen to transmit the issue (e.g., support email or ticketing portal).
- Receiver: The IT support desk technician reading or listening to the problem statement.
- Feedback: The technician replying, "Ticket #104 has been generated; we are running diagnostics," which tells the client the issue was logged.
Q17. Self-awareness and self-motivation are heavily interconnected components of personal growth.
a) Explain how analyzing your personal weaknesses (Self-awareness) can turn into an actionable strength. (2 Marks)
- Honest self-awareness allows a person to identify gaps in their skills (e.g., weak coding skills or poor time management). Instead of hiding these flaws, the individual can create a targeted learning plan, seek training, or use tools to bridge the gaps. This proactive approach turns a blind spot into a strength. [2 Marks]
b) Propose two practical methods an individual can use to rebuild self-motivation after facing an unexpected failure in a major project. (2 Marks)
1. Objective Review / Post-Mortem Analysis: Analyze the project failure strictly through facts rather than emotions, identifying what can be controlled and corrected next time. [1 Mark]
2. Setting Micro-Milestones: Break down recovery goals into very small, easily achievable tasks. Completing these small steps creates a "momentum loop" that gradually rebuilds self-confidence and internal drive. [1 Mark]
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